Frequently Asked Questions

Parent FAQs

We use PayPal for all of our transactions. You can subscribe to either of our services with either a credit/debit card or through your PayPal account.

Yes, you can cancel your subscription at any time. There is no minimum subscription length.

To cancel your subscription go to your account, then click on the memberships tab and cancel your subscription from there.

We like to leave this part down to you. You can talk with your chosen Nanny and decide what form of payment is easiest for both of you.

Once you have signed up as a Parent you will see some new menu items appear.

To post a job click on the one titled “Post a Job” and fill in all of the fields that appear (and are relevant to your job posting). You then click “Preview & Submit” at the bottom of the page, this will let you review your job posting before it goes live. If you’re happy with it then click the “Submit Listing” button.

Click the menu item called “Job Dashboard”, this will show you all of your active or draft jobs. Then hover over the job you wish to delete and click the “Delete” button (if you’re on a mobile device then tap on the job and the options will show up).

Click the menu item called “Job Dashboard”, this will show you all of your active jobs. If you have any applications then there will be a number in the “Applications” column. Click this number to see all of your applications. You can then look at each application and contact the Nanny you think best fits your requirements.

Click the menu item called “Job Dashboard”, this will show you all of your active or draft jobs. Then hover over the job you wish to delete and click the “Mark as Filled” button (if you’re on a mobile device then tap on the job and the options will show up).

Once you have signed up as a Parent you will see some new menu items appear.

To browse Nannies click on the one titled “CVs”. You can then filter by keyword, location or job category. Then you just click on the CVs that interest you. If you want to contact any of the Nannies you’ve look at there is a contact button at the bottom of each CV where you can get in touch and arrange a job with them.